Page 17 - April 2021 Newsletter Issue

16 Volume: 30
April 2021 Issue
e - Newsletter

This time several users of the State Bank of India (SBI) have been targeted with a phishing scam where hackers
have flooded them with suspicious text messages, requesting them to redeem their SBI credit points offer
worth Rs 9,870.

The cheating process flow:
 Hackers sent a text message to SBI customers asking them to redeem their SBI credit points worth Rs
9,870.
 The message contained a link which customers are asked to click on to redeem the credit points.
 A fake website opens as soon as the link is clicked.
 On the landing page of that fake website, there is an option of 'State Bank of India Fill Your Details’
form.
 Customers are asked to submit personal information along with sensitive financial details like card
number, expiry date, CVV and Mpin in that form.
 After the form is submitted, the customer is directed to a "thank you" page.
 Customer face huge financial loss as they give personal or bank account information on this fake
website. Actually, when the user gives his personal information to the hackers then it becomes easy for
them to gain access to their bank accounts.

According to SBI, they never communicate with their customers via SMS or emails containing links with regard
to the user's account. Any reputed banking entity also does not use Wordpress like CMS technologies on their
official website for security reasons.

HERE ARE THE TIPS TO HELP YOU PROTECT YOURSELF FROM FINANCIAL FRAUD

 All banks send a transaction alert SMS on your registered mobile number every time you swipe your
card or use it for an online/ IVR or mobile transaction to ensure the safety of your transactions and
minimise the chances of frauds. Check for the transaction amount and date updated in the SMS. In case
you find any discrepancy in these transactions or if they have not been done by you, call the banks’
helpline and report the disputed transactions immediately.

 It is important to keep your existing mobile number updated in bank records so you continue to
receive transactions alerts.

 Check your account activity regularly and multiple times every week to make sure there are no
unexpected transactions. Report any discrepancies to your financial institution immediately. Your bank
will freeze this card to prevent other fraudulent transactions from going through.

 Keep your PIN and passwords secret. These are the keys to your money. Guard them with vigilance. Do
not give them out to anyone, and never write them down on paper, in an email or in a text message.
These can all be easily intercepted. Do not handover your Card to anyone including company
representatives.

 Never share OTP.

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